ARRIVING TO CLASS
New Clients: Please arrive 10 minutes before class starts to ensure you get your introduction on the Microformer. If you arrive after the class starts, we are unable to allow entry to that class. This is due to ensure your safety and that you understand the machine before the class is starting. All Other Clients: If you are not present at the start time of your reserved class, your spot will be given away to a client on the waitlist. If nobody is on the waitlist, you can still attend however, we have a 5 minute grace period. In order to maintain the integrity and flow of our classes, and in consideration for others, please be on time for class. After this 5 minute cutoff, you will be late cancelled from the class. No exceptions. Thank you for your cooperation in advance.
CANCELLATION POLICY
OUR CLASSES ARE LIMITED. WE REQUIRE A 12 HOUR CANCELLATION NOTICE. THAT MEANS YOU CAN CANCEL UP TO 12 HOURS BEFORE CLASS START TIME AND THE CLASS WILL BE CREDITED BACK TO YOUR ACCOUNT FOR FUTURE USE. IF YOU NEED TO CANCEL WITHIN 12 HOURS OF THE CLASS START TIME, YOU WILL LOSE THAT CLASS AND BE CHARGED $15. NO EXCEPTIONS.
NO SHOW POLICY
IF YOU SIMPLY DO NOT SHOW UP TO PRE-SCHEDULED CLASS, YOU WILL LOSE THAT CLASS AND BE CHARGED $25. NO EXCEPTIONS.
WAITLIST
IMPORTANT: it is assumed if you’re on the waitlist, you’ll be able to take the class if you get in. If you do not want the spot, you need to remove yourself from the waitlist the evening before. You are automatically added to the class if a spot opens up. It is considered a late cancel if you do not want to take class and want to be removed.
GRIP SOCKS
They are MANDATORY, no exceptions.
Regular socks with no grips are not allowed.
Grip socks are available for purchase here at the studio but you are also more than welcome to bring your own.
The MET Studio is not responsible for any lost or stolen items.
The MET Studio reserves the right to refuse business.
Please no cell phones while class is in session!
